Printers without a touchscreen display or menu: Go to Restore Wi-Fi setup mode on your HP printer to restore default settings by pressing the buttons on your printer.ĭownload and install the latest printer software and drivers from 123.hp.com. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. If the Wireless light is blinking, continue with these steps. Download and install the latest printer software and drivers from 123.hp.com. If the Wireless light is not blinking, you are done. On the printer control panel, check the Wireless light. If your printer is not in the list, continue to the next step. If your printer is in the list, select it, and then click Remove device > Yes. In Windows, search for and open Printers & scanners, and then find the name of your printer. Restart the computer and turn on the printer. If you use the HP Smart app, find it in the list of programs, click Uninstall, and then follow the prompts. If the printer name is not in the list, continue with these steps. HP provides something called "PARK-v1.8.4" that has no details as to what should be done with it.If the uninstall fails, use the Program Install and Uninstall troubleshooter (in English), and then try uninstalling again.
Under Universal Serial Bus controllers it appears as 'HP LaserJet 1320 series'. However under IEEE 1284.4 compatible printers it shows as 'HP Printer'. I wonder how long it will take for Microsoft to get to the bottom of this?īy the way, neither the Microsoft Tech nor I was able to make heads or tails of the only thing we could find from HP in the way of drivers. In Settings / Printers and Scanners, the printer shows as 'Driver is unavailable.' In Device Manager, the printer does not appear under Printers. At least it's easy to share the files between machines with OneDrive. So now I have to print just from my laptop (or my wife's). Several weeks ago I upgrated the laptop to the 1803 release and the printer still works. I have a laptop that was the 1709 release that installed the 1320 driver from Windows Update just fine back around Christmas time when I bought the laptop. This is a brand new install of the 1803 release of Windows 10. I have finally gotten it escalated to the "Developer" level as a level 2 Microsoft Support tech was unable to get the install to work after more than hour of remote access into my machine. Business PCs, Workstations and Point of Sale SystemsĪll suggestions have been useless up to this point.Tick Delete the driver software for this device and click Uninstall. Right-click your HP printer and select Uninstall device. Double-click Printers to expand that category. Printer Wireless, Networking & Internet On your keyboard, press the Windows logo key and R at the same time to invoke the Run command.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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